PLEASE READ OUR UPDATED COVID INFORMATION



FAQ

 

Q1) How far are you from Brisbane?

A1) Hardcore Blasters is located in Ipswich, a 40 minute drive from the Brisbane CBD.

Q2) Do we have to book online?

A2) Yes, we have a limit as to how many people can be onsite, and therefore we require a booking system that allows us to monitor and cutoff bookings once they reach our limit.

Q3) Do we have to pay online?

A3) Yes, our booking system requires you to book and pay online.

Q4) Can we book and/or pay when we arrive?

A4) No, we have a limit as to how many people can be onsite, and therefore we require a booking system that allows us to monitor and cutoff bookings once they reach our limit.
If people show up without a booking, we may have to turn them away.

Q5) How do I book in more than one person?

A5) At checkout, increase the quantity to the number of people you’d like.

Q6) Why I cant see the session day or time that I want?

A6) If you can’t see a session day or time, it means there’s no availability.

Q7) Do I need to be a part of a team to book?

A7) Not at all. You’ll be allocated to a team on arrival.

Q8) There’s a group of us coming, can we all be on the same team?

A8) We’ll try our best to get you all on the same team, but it can’t be guaranteed.

Q9) What do I need to bring?

A9) Your blaster (transported in a bag/box) and associated gear, gels, closed-in shoes, full coverage eyewear (no gaps around the frame and the face) or preferably a mask (if you’re under 18, a mask is mandatory.

Q10) Do you have hire blasters available?

A10) Yes, the hire package includes hire of a blaster, gels, and a mask. Please select the entry package that includes hire when placing your booking. We also have last-minute hire blasters available should you need one during the game. No fog Hire masks are available for $5.

Q11) Can children participate?

A11) Children from the age of 13 can participate, but require a parent/guardian to complete and sign their waiver, and an adult (18+) to accompany them for the entire duration of their time on premises. The accompanying adult doesn’t have to pay (unless participating themselves).

Q12) Do you need an accompanying adult if you’re 17?

A12) Yes, everyone under the age of 18 requires a parent/guardian to complete and sign their waiver, and an adult (18+) to accompany them for the entire duration of their time on premises. The accompanying adult doesn’t have to pay (unless participating themselves).

Q13) Why do you have an FPS limit?

A13) The field limit is 330FPS, and after careful consideration was implemented to maximise safety, and enjoyable gameplay.

Q14) Is the FPS limit flexible?

A14) No. Your blaster(s) must be fired through a chronograph before entry to the field. If you’re over, you’ll be asked to use another blaster or hire a blaster.

Q15) Is there a “bang bang” rule for close quarter firing?

A15) No, expect close engagement.

Q16) How do you deal with disagreements?

A16) We will not tolerate violence or overly aggressive behaviour in any way, and you will be banned from the premises indefinitely. There are no warnings.

Q17) Can I record while I’m playing?

A17) Absolutely!

Q18) What happens if I'm late? 

A18) Please arrive no later than 10 minutes prior to your session. If you're late, we have to refuse you entry, and we cannot issue a refund. All sessions begin with a safety and game brief, and this is subject to change, so even if you've been before, it's expected that you're present for the briefing. 

Q19) Can my friend come to watch? 

A19) No. Hardcore isn't set up for spectators. 

Q20) I can't make it to my session, can I get a refund?

A20) Please read the session information on the booking, before making payment. No changes, no cancellations, no refunds. Due to a high number of people wanting to cancel or change their booking and consequently meaning other players have missed out on booking, or we end up with uneven numbers for a session, we've had to change our policy.  

Q21) Can I use Ultra Elite Gels

A21) Yes